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7

1.

Type

www.nusenda.org

into the address bar on your browser and enter your

current Login ID and click

Login

. If you have forgotten your Login ID, please

contact us at 889-7755 (800-347-2838 outside the Albuquerque area).

2.

Do not enter your password when the next screen comes up. Instead, select

“I am

a new user.”

3.

You will be directed to a page displaying the contact information on file for your

account. Select your preferred contact method that will enable Nusenda Credit

Union to reach you immediately with your Secure Access Code. Choose phone,

text message, or email, and click

Submit

. If you need to update your contact

information in order to receive the access code, please call us during business

hours.

4.

When you receive your six-digit Secure Access Code, enter it in the access code

screen and click

Submit

again. The one-time access code is only valid for 15

minutes. If it expires, you must request a new one. If you close the log-in screen

and then receive the code, follow the above steps again and select

“I already

have a Secure Access Code.”

5.

You will then be prompted to change your password. For your protection, you

will need to create a password that meets the stated security criteria. When

finished, click

Submit

.

6.

A view-only online profile screen will appear for your review. It will be grayed-

out and you cannot make any changes at this point. However, please note any

contact information that you would like to change in the future. Once you have

accessed Internet Banking, you will be able to use the

Address Change

screen to

make corrections. Click

Submit

, then

OK

to continue.

7.

You are now presented with a copy of the Internet Banking Services Agreement.

Read and acknowledge that you agree to the conditions by clicking

I Accept

.

8.

Next, you will be asked if you would like to register your device. If you register

your device, you will not have to generate a new secure access code when you

use that device in the future.

9.

You will then be logged into Internet Banking with Nusenda Credit Union.

General Information

Current Banking Users