Nusenda’s COVID-19 Safety and Service Commitment

Nusenda Credit Union's top priority is our member and employee safety and well-being. Our safety and service commitment is in response to the COVID-19 pandemic.

Keeping You Safe

  • Acrylic shields will remain installed at teller stations and in financial consultant's offices where we are serving our members face-to-face.
  • For the health and safety of all our members and staff, we continue to focus on keeping our branches clean and sanitized. Branch employees will be cleaning frequently touched surfaces often, including doorknobs, teller windows, desktops, phones, handrails, Video/Interactive/Automated Teller Machines, and coin counters. Also, you may notice employees wearing gloves in order to lessen their exposure risk.

In order to reduce the risk of transmission, we are no longer providing pen holders with pens available for members to share. Please let a branch employee know if you require a pen to complete your transaction; you’ll be able to take it home with you when your transactions are complete.


How You Can Help

  • Masks are required in the branch. Please bring yours with you.
  • If you feel sick or have recently had or been exposed to COVID-19, please do not enter the branch.

We appreciate your patience during this time as we strive to serve and continue to ensure our members' and employees' well-being.