Scottrade Breach

Oct 02, 2015
On Oct. 2, Scottrade brokerage firm announced that 4.6 million of its customers may have been impacted by a breach.
On Oct. 2, Scottrade brokerage firm announced that 4.6 million of its customers may have been impacted by a breach.

The St. Louis-based broker disclosed that it suffered a database breach between late 2013 and February 2014, but the company only learned of the breach recently. The FBI is conducting an investigation into the data attack, which exposed the personal data of about 4.6 million people who had accounts on or before February 2014. Of the personal information available, only the names and addresses of its customers appear to have been stolen, though more information was stored in the database. The company notified everyone who may have been impacted, though they don’t know which customers were affected.

The company said that it has “no reason to believe that Scottrade’s trading platforms or any client funds were compromised. … All client passwords remained encrypted at all times”.

“We have not seen any indication of fraudulent activity as a result of this incident,” the company said in its email to customers and on its website.

Scottrade is offering its customers a year of identity theft protection.

We advise all members who are or have been Scottrade customers to closely monitor their accounts for suspicious activity.

Check here for ways to protect yourself and learn more about keeping your identity secure online, including information on VRS Elite Fraud Resolution Services, available at no cost for members of Nusenda Credit Union. This service can assist you in performing all the steps below.

If you think that you are a victim of identity theft, call us immediately. Then take these steps:
  • Notify the three major credit bureaus and place a Fraud Alert on your credit report.
    • Equifax 1-800-685-1111
    • Experian 1-888-397-3742
    • TransUnion 1-800-888-4213
  • Close any accounts that were opened in your name without your permission.
  • File a report with your local law enforcement agency. Note your case/incident number and ask for a copy of the report; having the police report can help you clear your credit records.
  • Call the Social Security Fraud Hotline at 1-800-269-0271 to report that your card or number has been stolen.
  • File a complaint with the Federal Trade Commission (FTC) online or call 877-ID-THEFT (877-438-4338).
We will update this alert as the situation evolves.

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