Phishing emails from “Apple”

Oct 07, 2016
Lately, there have been some phishing emails claiming to be from Apple surfacing that include fake Apple Music Subscriptions or purchases inviting the user to log in to dispute the transaction. The links could take users to fraudulent sites.

Lately, there have been some phishing emails claiming to be from Apple surfacing that include fake Apple Music Subscriptions or purchases inviting the user to log in to dispute the transaction. The links could take users to fraudulent sites.

Website 9to5Mac gives some great basic how-tos on identifying phishing emails or fraudulent sites:

  • Check whether your actual Apple ID is in the body of the email (it should be)
  • Make sure there is no generic greeting, like ‘Dear customer’ or similar
  • Hover over any links in an email and check the status bar for the actual link
  • If unsure how to do this, check the status bar of your browser
  • Don’t open any attachments (these often claim to be invoices, receipts and so on)
  • Never reply to an email asking for any personal info

Additionally, author Ben Lovejoy says warning signs of a possible phishing scam could surface in an email demanding urgent action, such as a time limit to cancel a purchase, or a warning that an account will be locked or closed unless verified quickly.

According to Apple, phishers create elaborate websites that look similar to iTunes but their sole purpose is to collect your account information. Often, a fake email will ask you to click on a link and visit one of these fake websites to “update your account information.


If there’s any suspicion that an Apple account has been compromised from opening a fake site or an email, Apple asks that it be reported right away and that Apple ID account passwords are changed.


As a general rule, Apple reminds customers to never send credit card information, passwords, or extensive personal information in an email unless you verify that the recipient is who they claim to be. Also, be cautious of links within emails as well as attachments; and note how the email greets the recipient (by name or by a generic phrase).


For more information on phishing, suspicious emails, or Apple account security, visit these resources.

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