Kmart Stores Security Breach

Jun 06, 2017
Sears Holdings has confirmed that Kmart stores may have experienced a possible data breach, based on reports involving unauthorized card activity following certain customer purchases at Kmart stores.

Sears Holdings has confirmed that Kmart Stores experienced a security data breach involving “unauthorized” card activity following some customer purchases at Kmart stores. Kmart’s investigation identified a malicious code that was undetectable by existing antivirus systems. It was designed to access payment card data from cards was used at point of sale (POS) devices at certain locations. The retailer has reported that no personally identifying information was included in the breach; however, certain card numbers have been compromised, so it is important that customers monitor their statements.

Nusenda Credit Union is aware of this security breach and taken action by reissuing affected member’s chip debit and credit cards. Member communications will be sent to those who are potentially at risk and potentially breached cards will automatically be closed. These notifications do not mean that fraudulent or unusual activity has occurred on member’s cards; it is awareness for those cardholders potentially impacted.

Nusenda Credit Union strives to protect member information, and will occasionally choose to block or close accounts as necessary. Check here for ways to protect yourself and learn more about keeping your identity secure online, including information on VRS Elite Fraud Resolution Services, available at no cost for members of Nusenda Credit Union. This service can assist you in performing all the steps below.

If you think that you are a victim of identity theft, contact us immediately. Then take these steps:

  • Notify the three major credit bureaus and place a Fraud Alert on your credit report.
    • Equifax - 1-800-685-1111
    • Experian - 1-888-397-3742
    • TransUnion - 1-800-888-4213
  • Close any accounts that were opened in your name without your permission.
  • File a report with your local law enforcement agency. Note your case/incident number and ask for a copy of the report; having the police report can help you clear your credit records.
  • Call the Social Security Fraud Hotline at 1-800-269-0271 to report that your card or number has been stolen.
  • File a complaint with the Federal Trade Commission (FTC) online or call 877-ID-THEFT (877-438-4338).


Shoppers can call a customer care hotline at 1-888-488-5978 for more information regarding Kmart stores’ data breach.

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