Verizon Personal Data Breach

Jul 13, 2017
Verizon has confirmed media reports that in mid-June, 2017, an employee of a vendor put customer information into a cloud storage area, then incorrectly set the storage to allow external access.

Verizon has confirmed media reports that in mid-June, 2017, an employee of a vendor put customer information into a cloud storage area, then incorrectly set the storage to allow external access.

 

While media reports estimate that as many as 14 million Verizon customers are affected, Verizon states six million customers who called into their customer service call center over the past six months were in this unsecured cloud storage area.

 

Verizon officials state the only person who accessed the unsecured cloud storage area, besides the vendor and Verizon, was a researcher who brought the issue to Verizon’s attention on June 13.

 

The error did make customer phone numbers, names, and some PIN codes publicly available online, according to CNN. The security misconfiguration on the cloud storage was fixed on June 22.

 

Verizon is reassuring its customers that no loss or theft of their personal information occurred, and that while there was personal information vulnerable to exposure, it did not include Social Security numbers or voice recordings.

 

There are media outlets that are suggesting that Verizon customers should change their PIN number in light of the situation.

 

To reach Verizon’s customer service, visit the Contact Verizon Support webpage.

 

Nusenda Credit Union strives to protect member information, and will occasionally choose to block or close accounts as necessary. Check here for ways to protect yourself and learn more about keeping your identity secure online, including information on VRS Elite Fraud Resolution Services, available at no cost for members of Nusenda Credit Union.

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