Identity Protection

Complimentary to Members: VRS Elite Fraud Resolution Services

If you have a question about fraud or think you are a victim of identity theft, please contact us so we can assist you. As a member of the Credit Union, you also have access to additional fraud resolution services just by calling 866-443-3728 — toll-free 24/7. Services include case file creation, victim statements, fraud affidavits, and much more.


Additional Identity Protection Available

Additional products and services are available at a 25% discount if you have a checking account at Nusenda. Before ordering supplemental products, call 505-889-7755 (800-347-2838 outside the Albuquerque area) and request your discount code word. Then place your order by visiting Identity Fraud, Inc. or calling toll-free 866-443-3728 Monday through Friday 9:00 a.m. to 6:00 p.m. (Mountain Time).


You can optimize your identity protection by adding:

  • Core Identity Protection: The Core Identity Protection service includes $25,000 of identity insurance for reasonable legal fees and court costs, Keystroke Encryption Software, a comprehensive online resource guide, and more.

  • Identity Fraud Gold: The Identity Fraud Gold service provides an annual subscription for 24-hr Triple Bureau Credit Monitoring, one TransUnion credit report and score, coverage for unauthorized electronic funds transfers and identity insurance, and more. It also includes all of the benefits provided in the Core Identity Protection Plan.

  • Identity Fraud Platinum: The Identity Fraud Platinum service provides the most robust protection for more complete monitoring of your credit and non-credit related personal identity information. The Identity Fraud Platinum plan includes the following: SMART ID Risk Score & Monitoring, Social Security Number Monitoring, Triple Bureau Credit Monitoring, and more.

The information provided here is for information purposes only. All products are subject to specific terms, conditions, and limitations. Identity insurance in NY has a maximum $25,000 limit. Prices subject to change.

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