Careers at Nusenda Credit Union

Nusenda Credit Union is committed to serving our community, our members, and our employees.

While the unprecedented pandemic virus, COVID-19, is impacting businesses across the state and country, resulting in employee furloughs and layoffs, Nusenda Credit Union is an identified essential business, and we are committed to staying open to serve the financial needs of the communities we serve.

We are financially secure and are continuing to hire exceptional individuals who want to be part of an organization that's committed to making a difference in our community. We are looking for candidates who share our values and believe in being part of an organization that prevails during a crisis and stands strong during uncertainty.

Nusenda Credit Union is one of the state's largest credit unions, serving over 225,000 members and is recognized as one of New Mexico's Top Workplaces and Healthiest Places to Work for multiple years! Our employees recently voted Nusenda as the No. 1 medium-sized workplace in the Albuquerque Journal's Top Workplaces survey, and for the fourth straight year, we've been named a "gold tier," Family-Friendly Workplace by Family Friendly NM for our workplace and employment policies and benefits.

If integrity, dedication, and a commitment to serving others is part of your DNA, we encourage you to review our list of open positions and apply today. We look forward to growing our Nusenda family!

Why join our team? As a Nusenda Credit Union employee, you’ll feel more engaged in your work knowing that it’s not all about profits. We exist for the benefit of members — community investment is an important part of our mission, and we have the track record to prove it.

That doesn’t mean you won’t enjoy great benefits. On top of being part of a culture of dedicated employees who go out of their way to provide an elevated banking experience, we also have a culture of continuous improvement. We offer a fast-paced work environment that encourages personal development, career advancement, and a chance to give back to the community in a meaningful way. We also offer attractive Employee Benefits to support your health and wellness, retirement, and much more.

Are You Ready for The Challenge?

Join The Power of WE® and make a difference in the community through your work.


Credit union employees are eligible for a competitive benefits package, including insurance coverage equivalent to a gold level under health care reform standards (weekly hour minimums may apply to some benefits). See below for a list of our health and wellness benefits:

  • Medical insurance — Cigna Healthcare Plan available to you and your family members.
  • A free telemedicine benefit — MDLIVE is available to you and your immediate family, allowing you to speak with local board-certified doctors by online video or phone at any time, 24/7.
  • Dental insurance — Delta Dental Plan is available to you and your family members.
  • Vision insurance — Eye Med Plan is available to you and your family members.
  • Flexible spending account — We allow up to the legal maximum for tax savings on eligible medical and child-care expenses.
  • Short-term and Long-term Disability Insurance — Eligible after 6 months; fully paid by the credit union.
  • Life insurance — Coverage of $25,000 in your first year. After one year of employment, coverage increases to three times your annual salary; fully paid by the credit union.
  • Supplemental Life Insurance – You may purchase additional life insurance for yourself up to three times your annual salary, spousal coverage up to 50% of your life insurance amount, and dependent life insurance of $10,000 for each child.
  • Accidental death and dismemberment insurance fully paid by the credit union.
  • Employee assistance program — Free counseling services for you and immediate family members in your household.
  • Nusenda — Healthiest Employer awards 2013 to present
  • Wellness program — At the start of each year, we provide a customized program designed to promote a healthier lifestyle. The program includes the choice of a heart monitor or activity tracker to track exercise, a personal coach, nutritional education, and an online portal to view and track progress for yourself and the organization. Participation may lower medical insurance premiums.
  • AFLAC products are also available for purchase.

Retirement Benefits

Credit union employees can receive up to 6% of their salary toward retirement, including a 100% employer-funded pension plan! See below for details:

  • 401(k) plan with employer-matching contributions — You can begin contributing the first of the month following your date of hire!
  • Defined Benefit Pension Plan — 5% of your annual salary is added to your pension account each year – fully funded by the credit union! Eligible after 1 full year of service and 1,000 hours. Full vesting at just 3 years of service.

Leave Programs

The credit union offers generous paid time off programs. Please see below for details:

  • Paid time off (PTO) — PTO accruals are based on years of service and accrual begins immediately. Fifteen days are accrued in your first year and increase up to 28 days per year!
  • Holidays — We observe nine paid holidays per year.
  • Birthday off — It's your holiday! Enjoy!
  • A total of 25 days paid time off is available your first year of employment!

Other leave programs available to employees:

  • Critical illness leave
  • Bereavement leave
  • Jury duty/legal/time to vote
  • Medical leave

Beyond the Basics

In addition, the credit union also provides employees with:

  • Tuition reimbursement — Up to $5,000 per year for full-time employees; up to $3,200 per year for part-time employees.
  • On-site fitness center at the Albuquerque Administrative Center, free to all employees!
  • Discounted membership at Defined Fitness, plus $5 employer-paid contribution toward your monthly membership fee.
  • Annual flu shots — Free for employees.
  • Personal Computer Assistance and Business Clothing Assistance — These two reimbursement programs are available to employees at 0% interest. Business Clothing assistance is available Day 1!
  • Employee Referral Program — Good people know good people; you can get up to $300 for referring a new employee we hire!
  • Fun stuff — We have holiday parties, group picnics, personal development days, and more!

New Mexico Family Friendly Business Award Seal
Albuquerque Journal Best Work Place 2019
CU Journal Best Credit Unions to Work For 2018
Healthiest Employers Logo

Rewarding those we serve.

The Power of WE® in Action