eStatement FAQs

Q. When am I able to get my eStatement?
A. eStatements are usually available within 3-5 business days of the statement cycle date.

Q. Do I need Adobe Reader in order to view my eStatement?
A. Yes. Adobe Reader is required in order to view, print, or save your statement. Use the "Get Acrobat Reader" link if necessary to get a free download of the correct version for your computer.

Q. Are there any fees associated with eStatements?
A. No.

Q. How many months of my account history can I access at one time?
A. You can access at least 24 months of eStatements.

Q. How will I know when my statement is ready?
A. You will receive an eUpdate when your eStatement is available. Or you can check your statement in Internet or Mobile Banking whenever you check your accounts.

Q. How can I discontinue having paper statements mailed to me?
A. Click on "My Settings" and select "eStatement Options" then select "e-Statement."

Q. What can I manage through "eStatement Options"?

A. You can make changes in your email address and choose your statement preferences (eStatement or US Mail).


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