Money Transfer Options

Nusenda Credit Union members can choose from four convenient money transfer options using their computer or mobile device.

Transfer funds between your Nusenda accounts with Account Transfer. Send funds from your Nusenda account to your accounts other other financial institutions with Funds Transfer. Member to Member transfer lets you transfer money to other members of Nusenda Credit Union. Send money to virtually anyone using just an email address or mobile phone number with Person to Person transfer.

Funds Transfer

To transfer money securely between your accounts at Nusenda and another financial institution, simply log into your Mobile Banking app or Internet Banking account and select "Move Money," then "Funds Transfer." Choose the accounts involved in the transfer. Next, choose your service type, enter the dollar amount, review your instructions, click “Submit,” and you’re done! You’ll receive a confirmation email when the online money transfer has been scheduled, and one when the funds have been deposited*.

* External Funds Transfers: Two transfers per day totaling $5,000 and up  to six transfers per month totaling $10,000.


To start using these convenient money transfer services, open a Nusenda Credit Union account and enroll in Mobile or Internet Banking. 

Call us at 505-889-7755 (800-347-2838 outside the Albuquerque area) or make an appointment at a branch near you.

Money Transfer Benefits

  • Move and save your money easily with quick transfers; you can schedule them for the future or set them as recurring
  • Transfer money between more than 23,000 domestic banks and credit unions and 85% of brokerage houses
  • Enjoy the added security of the Automated Clearing House fund transfer network – used by the Federal Reserve

Transfer Money to Other Members

Transfer money to other members of Nusenda Credit Union through your Mobile Banking App or Internet Banking account. A Member to Member transfer is a great option when you need to transfer money to a relative or co-worker's Nusenda Credit Union account and you don't want to visit a branch.  

To transfer money to other members, log into your Mobile Banking App or Internet Banking account, select “Move Money” from the menu bar and choose “Member to Member” from the drop-down options. You will need to select "Link Account" or "Single Transfer." Link Account is a great option if you plan to transfer to another member on a regular basis. Single Transfer is a better option if you do not plan to transfer money to another member regularly. 

To send a Member to Member Transfer you will need to enter the amount, the recipients member number, the account you are transferring to (savings, checking, or loan), and the first three letters of the member's last name. 

To start using these convenient money transfer services, open a Nusenda Credit Union account and enroll in Mobile or Internet Banking.  

Transfer Funds to Anyone

Transfer money to anyone within the United States with just an email address or mobile phone number. Person to Person (P2P) transfer is a great option when you need to pay the babysitter, handyman, or the landscaper and you don't want the hassle of withdrawing cash or writing a check.  

To transfer money, simply log into your Mobile Banking App or Internet Banking account, select “Move Money” from the menu bar and choose “Person to Person” from the drop-down options. Enter the recipient's name, their email or mobile phone number, and the amount you would like to transfer.* Next, select your debit card from the drop-down menu, review the details and click "Continue." To complete your Person to Person transfer you will need to enter your debit card Personal Identification Number (PIN).  

* Person to Person Transfers: You may not exceed a daily transaction limit of $750.00.

Person to Person Transfer FAQs

How much will it cost me to use Person to Person? >

Nothing, it’s free.

How will my recipient receive the funds I send them through Person to Person? >

Your recipient will receive either an email or a text message with a link where they will be able to collect their funds. They will then be instructed to enter either their debit card or bank account information to accept the transfer.  

When I send money through Person to Person, when will the funds be available for the recipient? >

It will depend on how the recipient chooses to accept the funds. If they choose to accept with a debit card, it should be immediately available*. If they choose to accept using their financial institution’s checking account, it will be available within three business days*. 
*Availability of funds are dependent on the financial institution the receiver uses. 

What number will the text notifications come from when I send a Person to Person transfer? >

The number the recipient will see is 505-886-2475.

Who can I send funds to using Person to Person? >

You can send funds to anyone with a checking account, using their email address or mobile phone number (within the United States).

How do I send a Person to Person transaction? >

Person to Person transfers are accessed using Nusenda’s Internet and Mobile Banking applications. Please be advised, you will enter your debit card PIN, just like you would at an ATM or at a store, to authorize the transfer.

Why does the Person to Person PIN pad scramble? >

The numbers shuffle after each entry to add an additional layer of security.

When can I expect the funds to be withdrawn from my account after initiating a Person to Person transfer? >

Funds are withdrawn immediately, and will be reflected in your account history.

What happens if I send money through Person to Person transfer and the recipient doesn’t accept the transfer? >

The recipient has 10 days to collect the funds. If the recipient does not collect within the 10 days, the transaction will be credited back to you within one to two business days.

How will Person to Person transfers appear on my statement and in Internet Banking? >

Person to Person transfers appear as PIN based debit card transactions. The sender will see Nusenda P2P on their statement; the receiver will see Transfer Person to Person on their statement. 

What does it mean if a debit card is not eligible to receive a Person to Person transfer? >

Some banks restrict customers/members from using their debit cards to receive Person to Person transfers. However, the funds can be received by using their checking account information instead.

Is there a limit on how much I can send when using Person to Person transfer? >

Yes, the daily limit for Person to Person transfers are $750 per eligible card, per day. 

Can I cancel a Person to Person transfer? >

Yes, please contact Nusenda at 505-889-7755 (800-347-2838 from outside the Albuquerque area) or visit any branch location to cancel a payment.

Are Person to Person transfers secure? >

Yes. Person to Person transfers are secured in two ways. First, your identity is verified using your Nusenda Internet and Mobile Banking login credentials. Second, the transaction can only be initiated using the PIN that is assigned to the selected debit card.

Why does a warning message display when I click on the link in the text message to accept a Person to Person transfer? >

Many Android devices contain a security feature that warns users about accessing links received through text message. Recipients can review the warning and continue to the URL to complete the transaction. If the recipient does not wish to see future warnings, they may turn off the security feature within their device’s message app settings.

Can an ATM card be used to initiate a Person to Person transfer? >

No, only an eligible debit card can be used to initiate a Person to Person transfer.

Can a credit card be used to initiate a Person to Person transfer? >

No, only an eligible debit card can be used to initiate a Person to Person transfer. 

Is the description in the "memo" field of a Person to Person transfer sent to the recipient? >

Yes, the "memo" field is visible to the recipient both in the email and text message they receive.

Can a recipient of a Person to Person transfer receive funds to an international account? >

No, at this time receiving funds can be made to domestic accounts only.

What happens when my debit card is closed and I want to send a Person to Person transfer? >

The card will no longer be eligible for Person to Person transfers. The replacement card will automatically display the transaction within one to three business days. 

How do I dispute a Person to Person transfer that I didn’t authorize? >

To dispute a transaction, please contact Nusenda at 505-889-7755 (800-347-2838 from outside the Albuquerque area), or visit any branch location. 

I sent money through Person to Person transfers, but the recipient accidentally deleted the email or text before collecting the money. What do I do? >

Please contact Nusenda at 505-889-7755 (800-347-2838 from outside the Albuquerque area), or visit any branch location.

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