What is the Nusenda Credit Union Mobile Banking App?

Nusenda Credit Union Mobile Banking App allows you to securely access your accounts, view balances, transfer funds, pay bills (for eligible members), and manage your finances from your iPhone, iPad or Android device. The app works anywhere you have internet access through Wi-Fi or a mobile data connection. 

 

How do I get the Nusenda Mobile Banking App?

You can download the Nusenda Mobile Banking App directly from your device app store:

Once insalled, simply log in using the same Login ID and password you use for Internet Banking.

 

What can I do with the Nusenda App?

Once logged in, you can:

  • View Accounts - check balances and review up to three years of transaction history.
  • Make Transfers - move money between your Nusenda accounts, transfer to your accounts at other financial institutions, transfer money to other members, or make a Person to Person transfer.
  • Pay bills – Eligible users can register for the bill payment feature and set up your billers.
  • Make deposits - make deposits anytime, anywhere, on your schedule.
  • Locate an ATM/Branch - find the ATM or branch nearest you.
  • Contact us - access support options directly from the app using Live chat or Secure Messaging.

Is the Nusenda Credit Union Mobile Banking App safe?

The Nusenda Credit Union Mobile Banking app is safe to use. To protect your privacy, you are required to complete the authentication process on each individual mobile device you use to log in to your accounts, using the same information you established for Internet Banking. All communication between your mobile device and the mobile banking server is encrypted. Additionally, your password and account information are never stored on the mobile device.

 

How many transactions can I see on my phone at a time?

When you select an account name on the Accounts tab, the last three years of transactions will be displayed. Scroll down to see all transactions.

 

Do you have Touch ID/Face ID for the Mobile Banking App?

Yes - Touch ID and Face ID are available for Apple devices using the Nusenda Mobile Banking App. These features let you sign in quickly without typing your Login ID and password each time.

If your device supports Touch ID or Face ID, you can enable it in two ways:

  • From the login screen,
  • From inside the App, select Menu > My Profile > Security Preferences, then switch Touch ID/Face ID to On and follow the onscreen instructions to enable.

 

Do you have Fingerprint for the Mobile Banking App?

Yes - The Nusenda Mobile Banking app supports Fingerprint sign-in on Android devices. This lets you log in quickly without typing your Login ID and password each time.

If your device supports Fingerprint authentication, you can enable it in two ways:

  • From the Mobile Banking App login screen, select Fingerprint.
  • From inside the App, select Menu > My Profile > Security Preferences, then switch Fingerprint to On and follow the onscreen instructions to enable.