FACTS

WHAT DOES NUSENDA CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Rev. 09/2026

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security and income
  • account balances and payment history
  • account transactions and checking account information
When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Nusenda Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes Nusenda Credit Union share?Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus 		YesNo
For our marketing purposes—
to offer our products and services to you		YesNo
For joint marketing with other financial companiesYesNo
For our affiliates' everyday business purposes—
information about your transactions and experiences		YesNo
For our affiliates' everyday business purposes—
information about your creditworthiness		NoWe do not share
For our affiliates to market to youNoWe do not share
For nonaffiliates to market to you NoWe do not share

Questions?

 Call 505-889-7755 or go to www.nusenda.org
Who we are
Who is providing this notice?Nusenda Credit Union

What we do
How does Nusenda Credit Union protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We test an assess our information security measures, and adopt upgrades and enhancements as necessary to protect your information.

How does Nusenda Credit Union collect my personal information?We collect your personal information, for example, when you
  • open an account or deposit money
  • ask for a loan or make payments
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions
AffiliatesCompanies related by common ownership or control. They can be financial and non-financial companies.
  • Nusenda Services, LLC.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and non-financial companies.
  • Nusenda Credit Union does not share with nonaffiliates so they can market to you.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include investment, insurance, and other financial services companies.