Our Contact Center and Branch Experience teams are hiring.
We are too! Nusenda Credit Union invests in people and their careers, and our mission is to make a positive difference in the lives of the people we serve. We are currently seeking Contact Center and Branch Experience Representatives to join our team.
At Nusenda, we are proud to be an employer of choice! We value our employees and invest in their health and well-being through a variety of benefits and programs including:
December 14, 2023 from 11 a.m. – 4 p.m.
4100 Pan American Freeway NEBuilding BAlbuquerque, NM 87107
Nusenda Credit Union invests in people by offering competitive pay, excellent benefits, and opportunities for career growth. Make a positive difference through your work by joining our team.
As a Contact Center Representative, you will provide exceptional service to the credit union’s members.
About UsOur Impact
As a Contact Center Representative, you will provide exceptional service to the credit union’s members. You’ll help them conduct transactions, answer questions, and resolve issues. You will have the opportunity to help meet their financial needs by sharing appropriate member benefits, products, and services. If you have a passion for helping others and enjoy working in a fast-paced environment with opportunities for growth, this might be the career for you!
As a Teller, you will act as a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level.
As a Teller, you will act as a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level. You utilize a consultative approach to evaluate, educate, and fulfill member financial needs and refer members to financial consultants, business services, mortgage services, home equity, and investment services when necessary.
As a Financial Consultant, you will be a trusted financial resource to existing and potential members by utilizing a consultative approach to evaluate, educate, and fulfill members’ financial needs.
As a Financial Consultant, you will be a trusted financial resource to existing and potential members by utilizing a consultative approach to evaluate, educate, and fulfill members’ financial needs. You will show adaptability and knowledge regarding all functions and processes of both the teller and platform operations. You will identify opportunities to refer members to business services, mortgage services, home equity lending, and investment services as needed.
As a Branch Manager at Nusenda Credit Union, you will be responsible for managing and directing all staff and operations, ensuring the branch meets organizational, operational, and service expectations.
As a Branch Manager at Nusenda Credit Union, you will be responsible for managing and directing all staff and operations, ensuring the branch meets organizational, operational, and service expectations. You serve as a trusted financial advisor to existing and potential members by using a consultative approach to evaluate, educate, and fulfill members’ financial needs. You will also be responsible for leading team members through daily monitoring, coaching, and development to ensure the team is a professional and friendly resource for member questions or issues, while building trust through everyday interactions.
Branch hours vary by location, but they are typically as follows: