Security Alerts

  • Fraudulent Calls and Texts

    Jul 01, 2020
    We have received reports of fraudulent phone calls claiming to be from Nusenda Credit Union, and seeking to verify a recent card transaction or payment. The fraudster suggests sending the victim a “PIN” by text message or email to verify they are the account owner; however, the PIN which is sent may be the secure access code needed to set up mobile or internet banking access from a new computer/device. These calls are fraudulent attempts to access online banking. They are not associated with Nusenda Credit Union.
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  • Increase in Account Fraud and Scams During COVID-19

    Jun 26, 2020
    Scams during the Coronavirus are spreading almost as fast as the virus itself. The U.S. Secret Service has announced that there is “Massive Fraud” against state unemployment-insurance programs. Due to the large volume of unemployment claims being filed during COVID-19, fraudsters are submitting fake claims, using stolen names and the personal information of people who have not filed claims, often from other states. The goal is to steal their victim’s benefits, money, and personal information to use for identity theft.
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  • Phishing Emails Regarding Account Security

    Jun 23, 2020
    We have received reports of fraudulent emails being sent to random email addresses and claiming to be from Nusenda Credit Union.
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  • U.S. Secret Service Announces "Massive Fraud" Against State Unemployment Insurance Programs

    May 22, 2020
    Recently, the U.S. Secret Service circulated an information alert to its field offices describing a Nigerian crime ring committing large-scale fraud against multiple state unemployment insurance offices.
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  • Fraudulent Calls Regarding Card Transactions

    Apr 27, 2020
    We have received reports of fraudulent phone calls claiming to be from Nusenda Credit Union and seeking card information. Remember, Nusenda will NEVER contact members requesting their card number and PIN. Please do not provide any personal or account information.
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  • Keeping Yourself Safe from Coronavirus Scammers

    Mar 24, 2020
    The overwhelming amount of news coverage surrounding the novel coronavirus has scammers taking advantage of the public’s concerns and fears. During this critical time, it is important to be proactive and safeguard yourself against coronavirus-related fraud.
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  • Social Engineering and Account Safety

    Feb 04, 2020
    Scammers always try to stay one step ahead of security measures when it comes to accessing your personal information. Actions that seem to be ordinary — like talking about a purchase on social media, or announcing a long-awaiting vacation — are now being used by fraudsters to gather your personal information and compromise your accounts.
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  • DoorDash Data Breach

    Oct 01, 2019
    DoorDash announced on Sept. 25 that as many as 4.9 million customers, merchants, and drivers of its restaurant meal delivery service may have had their credit card numbers and other payment information compromised.
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  • Fraudulent Emails and Counterfeit Cashier’s Checks to UNM Students

    Sep 23, 2019
    We have received reports that there is an email scam targeting UNM students. The fraudulent email presents as if it is coming from someone at the University of New Mexico, stating that they are recruiting for jobs, offering recipients the opportunity to make up to $400 weekly. Please do not provide any personal or account information.
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  • Fraudulent Calls and Texts Regarding Card Transactions

    Sep 06, 2019
    We have received reports that fraudulent phone calls and text messages are being sent to random phone numbers in the 505 area code claiming to be from Nusenda Credit Union and posing as account alerts. Please do not provide any personal or account information.
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  • Fraudulent Texts Regarding ATM and Debit Cards

    Jul 01, 2019
    We have received reports that text messages are being sent to some individuals claiming to be from CU Anytime Fraud Services. The texts include the last 4 digits of the member’s card number, as well as several transactions that are not valid. The text message asks recipients to call 877-273-5740. This is not a CU Anytime or Nusenda Credit Union phone number. Please do not provide any personal or account information.
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  • Fraudulent Texts Regarding Debit Cards

    Mar 08, 2019
    We are receiving reports of fraudulent text messages being sent to individuals, including Nusenda members. The message states it is from Visa® and informs the recipient that their debit card has been temporarily locked. This is an attempt to access personal information, please do not click the link or call the number provided.
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  • Marriott Data Breach

    Dec 11, 2018
    Marriott International, which encompasses a portfolio of more than 6,700 properties in 30 leading hotel brands spanning 129 countries, announced on Nov. 30 that a “data security incident” involving its Starwood guest reservation database, had been discovered. Additionally, Marriott said that unauthorized access to the database had been occurring since 2014.
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  • Cheddar's/Darden Data Breach

    Aug 24, 2018
    Darden Restaurants announced on Aug. 22, 2018 that as many as 567,000 customers at Cheddar’s Scratch Kitchen restaurants in 23 states may have had their credit card numbers and other payment information compromised.
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  • Phishing Emails from Nusenda Credit Union

    Jun 29, 2018
    We have received reports that there is a phishing email being sent to some individuals claiming to be from Nusenda Credit Union’s security team stating that member’s account is blocked due to suspicious logins.
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  • Panera Data Breach

    Apr 03, 2018
    Panera Bread, an American chain of bakery-café restaurants, reported to media outlets on April 2, 2018 that customers’ loyalty card information may have been exposed through its website and online ordering system.
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  • Under Armour Data Breach

    Apr 03, 2018
    Under Armour, a footwear, sports, and casual apparel company, has announced that data from 150 million users of its MyFitnessPal diet and fitness app was compromised in February.
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  • Applebees Data Breach

    Mar 16, 2018
    RMH Franchise Holdings, which owns and operates Applebee’s restaurants in 15 states, announced on March 2, 2018 it experienced a data breach affecting 167 restaurant locations between December 2017 and January 2018.
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  • IRS Tax Fraud Alert

    Feb 26, 2018
    The U.S. Department of the Treasury announced that the IRS has identified a new fraud alert in which cybercriminals have stolen client data from tax professionals, then filed fraudulent refunds using real taxpayer information, including bank account and routing information for direct deposit.
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  • Jason’s Deli Possible Data Breach

    Jan 08, 2018
    Jason’s Deli, a restaurant chain with 266 locations in 28 states, has acknowledged a possible data breach affecting an unknown number of restaurant locations. Jason’s Deli has not confirmed that any New Mexico locations (three in Albuquerque and one in Las Cruces) have been affected. The investigation is still in its early stages, and the company does not yet know how many or which of its stores, if any, may be impacted.
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