Security Alerts
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Aug 11, 2022
Nusenda Credit Union, along with financial institutions nationwide, are seeing an increase in fraudulent phone calls, texts, and other types of cyberattacks. It’s an unfortunate reality that financial scams are growing in numbers, participants, and creativity as time goes on. We want to help you keep your personal and financial information safe.
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Jun 17, 2022
We have received reports of New Mexican’s receiving fraudulent phone calls claiming to be Nusenda Credit Union, from a phone number manipulated to look like Nusenda.
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Sep 02, 2021
University of New Mexico Health (UNM Health) recently announced that more than 637,000 patients may have had some of their personal information compromised.
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Nov 19, 2020
We have received reports of fraudulent voicemail and text messages claiming to be from Nusenda Credit Union, seeking to verify a loan review. The fraudulent texts and phone calls are attempts to access the member's personal and financial information.
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Jul 01, 2020
We have received reports of fraudulent phone calls claiming to be from Nusenda Credit Union, and seeking to verify a recent card transaction or payment. The fraudster suggests sending the victim a “PIN” by text message or email to verify they are the account owner; however, the PIN which is sent may be the secure access code needed to set up mobile or internet banking access from a new computer/device. These calls are fraudulent attempts to access online banking. They are not associated with Nusenda Credit Union.
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Jun 26, 2020
Scams during the Coronavirus are spreading almost as fast as the virus itself. The U.S. Secret Service has announced that there is “Massive Fraud” against state unemployment-insurance programs. Due to the large volume of unemployment claims being filed during COVID-19, fraudsters are submitting fake claims, using stolen names and the personal information of people who have not filed claims, often from other states. The goal is to steal their victim’s benefits, money, and personal information to use for identity theft.
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Jun 23, 2020
We have received reports of fraudulent emails being sent to random email addresses and claiming to be from Nusenda Credit Union.
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May 22, 2020
Recently, the U.S. Secret Service circulated an information alert to its field offices describing a Nigerian crime ring committing large-scale fraud against multiple state unemployment insurance offices.
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Apr 28, 2020
We have received reports of fraudulent phone calls claiming to be from Nusenda Credit Union and seeking card information. Remember, Nusenda will NEVER contact members requesting their card number and PIN. Please do not provide any personal or account information.
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Mar 24, 2020
The overwhelming amount of news coverage surrounding the novel coronavirus has scammers taking advantage of the public’s concerns and fears. During this critical time, it is important to be proactive and safeguard yourself against coronavirus-related fraud.
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