Contact us at 505-889-7755 (800-347-2838 outside the Albuquerque area) Monday through Friday from 7:30 a.m. to 6 p.m., or Saturday from 8 a.m. to 3 p.m.
Remember, Nusenda offers many secure, convenient ways to access your accounts without visiting a branch. We encourage you to take advantage of our Mobile and Internet Banking services, where you have 24/7 access to transfer money, pay bills, and deposit checks using Mobile Deposit. ATMs are also available anytime.
We appreciate your patience at this time as we strive to serve you, and work to protect you and our employees.
Cleaning and Sanitation Information
For the health and safety of all of our members and staff, we have increased our efforts and focus on keeping our branches clean and sanitized, with each branch designating an employee dedicated to this effort. Branch employees will be cleaning frequently touched surfaces more often, including doorknobs, teller windows, desktops, phones, handrails, Video/Interactive/Automated Teller Machines, and coin counters. Also, you may notice employees wearing gloves in order to lessen their exposure risk. In order to reduce the risk of transmission, we are no longer providing pen holders with pens available for members to share. Please let a branch employee know if you require a pen to complete your transaction; you’ll be able to take it home with you when your transactions are complete.
Reminder Before Visiting a Branch
Please do not visit a branch if you've experienced any of the following in the last 15 days, in accordance with the CDC:
- You've had a fever, difficulty breathing, a cough or other cold symptoms.
- You’ve had contact with anyone suspected of having or confirmed as having COVID-19.
- You’ve traveled outside of New Mexico to anywhere with a travel advisory in place.
Keep Yourself Safe from Coronavirus Scammers
While everyone is focusing on social distancing and the spread of the coronavirus, scammers are taking advantage of the situation to steal personal and financial information. The FBI is reporting an uptick in the number of fraud schemes and emails related to the COVID-19 pandemic.
Staying informed helps you protect yourself; here are some helpful tips for keeping yourself safe from scammers.
We encourage you to follow the CDC’s recommendations for preventing the spread of infectious viruses including keeping up with vaccinations, washing your hands often, staying hydrated, and helping prevent the spread of illness. We also recommend washing your hands or using hand sanitizer before and after using an ATM or handling currency and coin.
We will continue to follow the guidance recommended by the Centers for Disease Control and Prevention (CDC) and the New Mexico Department of Health (DOH). We will continue to keep you updated on this page and our social media channels (Twitter and Facebook).