Credit Card Protection

Lost or Stolen Cards

Lost or Stolen Cards

Here are numbers to call in the event your card is lost or stolen:

Credit Protector

Check Your Credit Report

Preventing Credit Card Fraud

Protecting your credit and your financial identity is a top priority for your credit union. Therefore, we use Falcon Fraud Manager^TM, an industry-leading fraud detection system, which is one of the state-of-the-art tools we use to protect your accounts. If one of your transactions is identified as suspicious, it may be denied, and you will be contacted via phone by a fraud investigator to verify the transaction.

So, if you receive a call asking about a purchase made with your credit union Visa credit or debit card, please take a moment to talk to our fraud investigator and help us prevent possible credit or debit card fraud. Please note, the fraud investigators will never ask you for personal non-public information, such as your personal identification number (PIN), CVV2 code, Social Security number, or account number. They will simply be verifying information pertaining to the transaction(s) in question.