Identity Protection

If you have a question about fraud or think you are a victim of identity theft, please contact us so we can assist you. Nusenda members also have complimentary access to VRS Elite™ Fraud Resolution Services by calling 866-443-3728 24/7. Services include case file creation, victim statements, fraud affidavits, and more.

Additional Identity Protection Available

Additional products and services are available at a 25% discount if you have a Nusenda checking account. Before ordering supplemental products, call 505-889-7755 (800-347-2838 outside the Albuquerque area) and request your discount code word. Then place your order by visiting Identity Fraud, Inc. or calling 866-443-3728, Monday through Friday 9 a.m. to 6 p.m. MT.

You can optimize your identity protection by adding these services:

  • Core Identity Protection™: Includes $25,000 of identity insurance for reasonable legal fees and court costs, Keystroke Encryption Software, a comprehensive online resource guide, and more.
  • Identity Fraud Gold: Provides an annual subscription for 24/7 triple bureau credit monitoring, one TransUnion credit report and score, coverage for unauthorized electronic funds transfers and identity insurance, and more. It also includes all of the benefits provided in the Core Identity Protection plan.
  • Identity Fraud Platinum: Provides the most robust protection for more complete monitoring of your credit and non-credit related personal identity information. The Identity Fraud Platinum plan includes the following: SMART℠ ID Risk Score, social security number monitoring, triple bureau credit monitoring, and more.
The details provided here are for information purposes only. All products are subject to specific terms, conditions, and limitations. Identity insurance in New York has a maximum $25,000 limit. Prices subject to change.

Report Fraud, Identity Theft, or Other Account Security Concerns

If you think your personal financial information has been compromised, contact us immediately at 505-889-7755 (or 800-347-2838 outside the Albuquerque area) or visit any branch location.