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Keeping Your Personal Data Safe

Keeping Your Personal Data Safe


The best way to prevent identity theft is to stay informed, aware, and on top of your finances. By taking the proper precautions and acting quickly, you can help negate the impacts of identity theft.



Identity thieves will try to use your name, credit card number, and Social Security number to assume your identity, spend your money, or make you liable for debts and charges. Unfortunately, almost 18% of Americans have been subject to ATM, debit, or credit card fraud, according to The Pew Research Center. With credit cards, in particular, your cash liability is limited and relatively easy to resolve. For instance, both Visa and Mastercard have created zero-liability policies, so you're protected in cases of identity theft. But your creditors may assume you are at fault for unpaid bills until you can prove otherwise. That takes time, as does straightening out the records. And you may have to reestablish downgraded credit ratings. To prevent that, keep the following tips in mind:


  • Never share your PINs or personal identification numbers.
  • Don't make theft easy — choose unique PINs, and avoid using your Social Security or other easily identifiable number combinations.
  • Don't write PINs on cards or keep them in your wallet.
  • Check your credit card bills carefully to be sure you authorized all of the charges.
  • If you do lose your cards or codes, make sure you have a list of the relevant numbers in a secure place, along with ways to cancel missing cards and update passwords.
  • Written or printed records or notes can be found by anyone, so make sure you shred them before you throw them away.


Online Fraud

Scammers will often use the internet to steal your information. The best way to avoid the fraud trap is to buy only from reputable companies. Before you enter payment or other sensitive information online, check for an SSL certificate by looking for a lock symbol and "https" in the address bar. This means that the information on the site is encrypted and will be much safer.


Be careful of links that seem suspicious or odd, even if they were sent to you by a person or company you know. Scammers often try impersonating businesses. They may include a phishing link that, once clicked, allows the scammer access to your information or downloads a virus onto your device.


Scam artists may try to convince you to give them your information in exchange for special deals or rewards. Hard sells that demand instant action or payment should be treated with extreme caution. If something seems too good to be true, it probably is.



You're probably familiar with phone calls offering you free trips, discounted magazine subscriptions, and other special offers. These calls are the most common form of telemarketing, and they're extremely common in the US. Many telemarketing calls are completely legitimate. But according to the National Consumers League, at least 92% of Americans have received a fraudulent telemarketing call — and older women are often the targets.


How do you avoid illegal telemarketing schemes? First, try to deal only with companies you're familiar with or have done business with in the past. If you get a call from a company you don't know, ask them to send you the information in the mail regarding their products or the specific offer. Before you agree to buy anything over the phone, it's a good idea to have the offer in writing.


If you receive a telemarketing call that you suspect is fraudulent, you can report it to the Federal Trade Commission (FTC) by filing a consumer complaint form. For more information, call the FTC at 1-877-FTC-HELP.


Many Nusenda members are also ending summer with a vacation. To keep your personal information safe while away, remember:


  • Book your travel with a secure and reputable website.
  • Add travel notes to your Nusenda accounts through Mobile and Internet Banking or by giving us a call.
  • Monitor your accounts while you’re away to stop any fraudulent charges and accidental billings from your hotel, rental car, or other purchases.
  • Use password-protected Wi-Fi networks, especially when logging into secure sites like bank accounts or shopping sites. 


Next Steps

If you want to learn more about fraud and how it can affect your financial security, check out the National Consumer League’s Fraud Information Center's website at Or you can make an appointment with a knowledgeable Nusenda financial consultant at a time and location that works with your schedule.

If you suspect that your identity has been stolen, the faster you act, the better. If a specific account, such as your credit card or bank account, has been compromised, the first thing to do is to contact the company or financial institution to let them know. They can help you stop additional charges or money being used in your name. Next, visit This site will walk you through how to report the theft and recover from it.


As a member of Nusenda Credit Union, you can rest assured that your personal, business, and financial information is protected according to the highest standards in secure online banking and privacy protection. We implement multiple layers of security above and beyond state and federal standards.


Security measures included in your Nusenda Credit Union membership:

  • Constant monitoring of your Nusenda Credit Union credit card and debit card accounts for suspicious activity, including calling you to verify purchasing information or blocking your accounts to protect you from fraud.
  • Third-party evaluations of our security systems, including identifying new ways to enhance your data protection.
  • Fraud loss protection, thanks to Visa's Zero Liability Policy.
  • Fraud resolution services, including case file creation, victim statements, fraud affidavits and more through VRS Elite Fraud Resolution Services.

If you think your personal financial information has been compromised, contact us immediately at 505-889-7755 (or 800-347-2838 outside the Albuquerque area).


While we hope you find this content useful, it is only intended to serve as a starting point. Your next step is to speak with a qualified, licensed professional who can provide advice tailored to your circumstances. Nothing in this article, nor any associated resources, should be construed as financial or legal advice. Furthermore, while we have made good faith efforts to ensure that the information presented was correct as of the date the content was prepared, we are unable to guarantee that it remains accurate today.
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