Committed to Making a Positive Impact

Our commitment to providing emergency support stems from a deep-seated belief in the importance of solidarity and compassion during challenging times. At the Nusenda Foundation, we understand that crises and emergencies can strike unexpectedly, leaving individuals and communities vulnerable and in urgent need of assistance. 

Whether it’s a natural disaster, a conflict-driven displacement, or a public health crisis, we recognize the immediate impact such events can have on peoples’ lives. While we monitor national events, we also respond to local crises, providing timely hands-on support to families, small businesses, and non-profits that need direct relief efforts.

Our giving is often driven by employees, who provide time, monetary contributions, or donations to those in need, demonstrating Nusenda’s commitment to making a positive difference in the communities where we live and work.

While the Nusenda Foundation prioritizes allocating grants to those in New Mexico and West Texas, we also facilitate convenient donation options for our employees to respond to crises with quick support. Additionally, in the event of a natural disaster, government furlough or other event that impacts our members directly, Nusenda responds with Skip-a-Pay, member assistance loans, and other services to help members manage hardship. 

By providing emergency support, we aim to:

  • Alleviate suffering
  • Restore a sense of stability
  • Empower those affected to rebuild their lives

Through strategic partnerships, swift response mechanisms, and a dedication to meeting the most pressing needs, Nusenda Foundation works to make a meaningful and positive impact on the lives of those facing unforeseen challenges.

 

Ruidoso Floods Support

Nusenda Credit Union is here for our members and communities affected by the floods in Ruidoso.

Need assistance due to the floods? Call 505-889-7755. We’ll work with you to understand your needs and provide personalized support.

 

Options include:

  • Member Assistance Loan – 0% interest, up to $1,500
  • Loan Payment Extensions/Skip-a-Payment  – We can work with you on loan payment arrangements, including payment extensions or deferrals. You can stop by a branch or call our Contact Center for information.
  • Early Share Certificate Withdrawal – No penalties
  • Savings-Secured Loans – Low-rate personal loans
     

Support In Action

At Nusenda, responding to crisis is a shared commitment. Through the combined efforts of Nusenda Credit Union, the Nusenda Foundation, our dedicated employees, and our generous members, we’ve been able to provide meaningful support to communities facing urgent challenges—locally, nationally, and globally. Together, we’ve contributed to the following relief efforts:

  • Bosque Farms Fire Relief
  • Support for Las Cruces shooting victims, families, and community
  • Los Angeles Fire Relief
  • Roswell Flooding
  • Ruidoso Fire Relief
  • Taos Winter Storm Response
  • Ukraine Humanitarian Crisis
  • Big Hole Fire Emergency Relief
  • Supporting Buffalo Families
  • Locker 505 Break-In
  • Cruces Creatives Break-In

Nusenda and our employes have also made donations to groups like these offering support. You may wish to look into American Red Cross and the New Mexico Department of Homeland Security and Emergency Management as additional assistance resources.

Emergency Support

Bosque Farms Fire Relief

In April, a devastating brush fire swept through Bosque Farms, forcing many families to evacuate their homes. The Valencia County Sheriff's Office reported significant structural damage, and firefighting efforts continued as State Highway 47 remained closed due to heavy smoke.

 

In response, Nusenda raised funds to support displaced families during this challenging time. All donations were directed to the New Mexico Chapter of the American Red Cross, which provided essential resources such as temporary housing, food, clothing, and medical supplies.

Together, we stood with our community to offer relief and recovery when it was needed most.

Emergency Support for Las Cruces Shooting

On Friday, March 21, the Las Cruces community experienced a heartbreaking tragedy in one of its parks, resulting in the loss of three lives and injuries to 15 others. In response, Nusenda extended heartfelt condolences to the families affected and confirmed the safety of all team members in Las Cruces.

To support the community during this difficult time, Nusenda launched a donation page for employees to support. In partnership with the Community Foundation of Southern New Mexico, funds were collected to provide direct relief to impacted families. Nusenda also contributed a corporate donation to amplify the impact of these efforts.

Los Angeles Fires

From January 7 to 31, 2025, a series of destructive wildfires blazed across the Los Angeles metropolitan area and San Diego County in California. The fires destroyed homes, forced more than 200,000 residents to evacuate, and caused 29 deaths. The critical need for food and shelter was apparent, as was the demand for long-term relief for the communities and survivors of these fires.

Nusenda Foundation responded with an urgent call-to-action for donations from Nusenda members to organizations such as the American Red Cross, World Central Kitchen, the Los Angeles Fire Department, and more. Nusenda Foundation contributed nearly $2,000 to support the relief effort, allowing over 40 employees to give back. 

World Kindness Day Campaign

Last year’s World Kindness Day gave us a unique opportunity to extend our kindness and support to those who were severely impacted by Hurricane Helene, on November 24. Helene, the most powerful storm to ever hit the Big Bend area of Florida, impacted thousands of families across North Carolina, South Carolina, Georgia, Virginia, and Tennessee. Hurricane Milton, which struck Central Florida just two weeks later, left a trail of destruction across the Southeast. Nusenda employees responded by raising funds and sending medical and hygiene kits to families that were impacted by the disaster.

Support flood victims in Roswell

On Saturday, October 19, the city of Roswell experienced historic rainfall that resulted in severe flooding across the area. More than 300 individuals were rescued from the rising waters. In response, Nusenda supported the Roswell community by backing the Emergency Action Fund at the Albuquerque Community Foundation, helping to quickly deliver critical resources to those most affected. Community members were encouraged to contribute and stand in solidarity as Roswell began its path to recovery.

Organizations supported:

  • United Way Suncoast: Mobilizing the community to bring relief to those impacted by the storm.
  • Feeding America Tampa Bay: Providing food and emergency assistance to affected communities.
  • World Central Kitchen: Serving hot, nutritious meals to disaster survivors.
  • America’s Second Harvest of the Big Bend: Supplying food, water, and essential supplies those affected by Hurricane Helene.

Support South Fork Fire Relief

We provided support and resources during this difficult time, creating a donation account in the We Give portal. In partnership with the Albuquerque Community Foundation, we collected funds through July 12, 2024, for direct relief efforts, including pooling resources for families in need. In addition, to the contributions we received, Nusenda made a donation to extend our impact.

Additionally, Nusenda partnered with the Foundation and United Way of Central New Mexico (UWCNM) Emergency Action Fund to support the long-term recovery of the Ruidoso community.

Thank you for your contributions to Ruidoso communities and organizations during their time of need.