Nusenda Credit Union has policies and procedures in place to protect your card, personal, and transaction data.
Nusenda Credit Union has policies and procedures in place to protect your card, personal, and transaction data. In extreme cases, we may block or close your account for your financial safety.
Prevented more than $7.3 million in cyber and other kinds of fraud to members in 2022.
You can easily lock or unlock your card to reduce the chances of unauthorized transactions to your account. No more hassles having to cancel your card, change your account number, or reset automatic payments.
Learn how to lock your card
Accessing your account is even easier with Touch ID and Face ID for Apple devices and Fingerprint for Android devices. These features can easily be enabled directly from the Mobile Banking App.
Discover more Mobile and Internet banking features
If you think your account has been compromised, call us immediately. We’ll help you submit a claim and guide you through the process to set things right. Need help on-the-go? Our Nusenda Chatbot and Live Chat features available in Mobile and Internet Banking offer additional ways to contact us when you need your financial questions answered.
To report a lost or stolen debit card, or to dispute a transaction, call 505-889-7755 (or 800-347-2838 outside the Albuquerque area) or visit any branch location.
Stay on top of your credit score, receive alerts when anything changes, and find ways to improve your credit score. Reviewing your credit report regularly can help you catch signs of identity theft or incorrect information.